Privacy Policy

At SouthernCrossLottery.au, protecting your privacy isn’t just a legal requirement – it’s part of our commitment to ensuring your trust. This document explains how we handle your information and what choices you have.

1. Data we gather

  • Contact information: including your name, email, and phone number when you create an account or contact us directly.
  • Browsing behaviour: such as the pages you view, time spent on our site, and actions you take.
  • Device details: IP address, browser type, device model, and operating system.

2. How your data is used

  • To manage your account and deliver requested services.
  • To send important updates and service notifications when relevant.
  • To improve site content and personalise user experiences.
  • To meet legal requirements and resolve any disputes.

3. Use of cookies

We employ cookies and related technologies to make the site run smoothly, tailor content, and measure performance. Learn more in our Cookie Policy.

4. Sharing of personal data

Your data is never sold. Limited sharing may occur with trusted service providers who support our operations, and only under strict confidentiality agreements.

5. Keeping your data

Personal information is stored only as long as needed to fulfil the purposes outlined here or as mandated by law.

6. Safeguarding your information

We apply security measures – both technical and organisational – to reduce the risk of unauthorised access, alteration, or loss.

7. Your privacy rights

You may be entitled to:

  • Access a copy of the personal data we hold about you.
  • Request updates or corrections to your details.
  • Ask for your information to be deleted where permitted by law.
  • Withdraw consent for certain uses of your data.

8. Links to other sites

We may provide links to external sites for convenience. These sites have their own privacy policies, and we are not responsible for their content or practices.

9. Policy revisions

From time to time, we may review and update this Privacy Policy. Updates will be posted here with the revised date clearly displayed.

10. How to reach us

Questions or concerns about this policy? Contact our support team at [email protected].

Last updated: 11 August 2025